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Conditions of Sale and Shipping Info
The consumer resident in Europe must be aware that the European Commission has established an online platform for alternative dispute resolutions that provides for an out-of-court method to solve any dispute related to and stemming from online sale and service contracts. As a consequence, if you are a European consumer, you can use such platform for resolving any dispute stemming from the online contract entered into with the Owner. The platform is available at the following link (ec.europa.eu/consumers/odr/).
Prices and Delivery
Prices of items and services will be the same indicated in the catalogue at order's time.
Except for different indication prices are meant inclusive of I.V.A.
Products will be delivered directly to destination address indicated in the order form.
Goods in stock will be sent with our carrier on or before 48 hours from the time your order starts. If goods are not in stock you will be notified via e-mail about delivery time.
Delivery charges depend on country of destination and it is valid for packages up to 5 Kg. If ordered items overweigh 5 Kg you will be notified via e-mail about extra charge calculated on the ground of weight.
In case of part of items are not in stock you will be charged only for the cost of the first delivery.
Credit Card
At the time of payment you will be sent to a secure server (certified by Verisign) located at Fabrick S.p.a. - Banca Sella S.p.a., where you will be asked to enter the data relating to the payment instrument. The payment data travel on an encrypted and authenticated channel via SSL up to Fabrick S.p.a. - Banca Sella S.p.a., which uses them to immediately request payment authorization on the normal authorization circuits.
This procedure warrants a secure and easy transaction because AFcoltellerie will never know your personal informations or credit cards number as you enter directly into bank's website.
Bank Transfer
You can pay your order from your bank, you should transfer the amount into the following account:Bank: EmilBanca Credito Cooperativo
San Pietro in Casale (Bologna) Piazza Martiri, 15 40018 San Pietro in Casale (BO) Italy
Account Name: AFcoltellerie
Account No: 000000747457
IBAN: IT02V0707237080000000747457
SWIFT: ICRAITRRTS0
As soon as we receive the payment, we shall send the goods at the destination address transmitted.
PayPal
Upon payment you will be sent on a secure server located at PayPal, where you will be prompted to enter data relating to the payment instrument. The payment data traveling over authenticated and encrypted channel using SSL to PayPal, and used to immediately seek permission to pay the normal authorized channels.
Paypal has introduced payment in 3 convenient interest-free installments. Your request is analyzed in seconds and protected by PayPal's Buyer Protection Program.
To be able to choose this option you must:
1. Be of legal age
2. Have a Paypal account
3. Minimum order € 30 and maximum € 2000
You can find more information at this link: https://www.paypal.com/it/webapps/mpp/ua/pay-in-3-full?locale.x=en_IT
Defective items
Declaretion of defective items must be done via registered letter with advice of receipt within 10 days of receipt of your shipment.
Information about the right for recession
Information about the right for Recession Information about processing of personal data
AFcoltellerie, in his capacity as a mere distributor of the products manufactured by leading companies, disclaims any responsibility for any misuse of trademarks, names or slogans, drawing of others by manufacturers of products sold.
For suggestions, doubts or questions please send an e-mail to: info@afcoltellerie.com